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Satisfied or refunded

With Comptoir Eolien, the customer is satisfied or refunded. If you encounter a problem with one of our products, you have 90 days to return the item and request an exchange or refund: all information on our general warranty conditions is detailed below. We remind you that all our items are guaranteed for a minimum of 2 years.

You can return your order along with your invoice to the following address:

Le Comptoir Eolien - Groupe MADAULE
928, Chemin du vignoble
82200 Moissac
*we do not welcome the public at our premises.

If for any reason, having tried the item at home, you were not completely satisfied, you have 90 days from the receipt of the item to return it to us, according to the shipping method by which we sent it to you, in new condition, suitable for resale, in its original packaging also in perfect condition, necessarily accompanied by its invoice and your address, to facilitate the processing of your return. You will then be refunded the purchase price of the item without any discussion.

In case of return for any reason, any package must be returned duly stamped at your expense to the return address indicated above.

Satisfied or refunded
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Your legal guarantee rights

Your legal guarantee rights

europa.eu/youreurope/citizens/consumers/shopping/guarantees/index_en.htm